All the products we sell in the Pop-Up Surf Shop are 100% new and unused. We also only sell premium quality surfboards and hardware. This means that our products meet all the technical and constructional criteria and passed all the factory inspections that manufacturers demand. However, sometimes we get the opportunity to acquire a selection of surfboards with (minor) colour mistakes, sample colours or old colour designs.
Who should buy these boards?
Surfers who want an epic deal on a perfect shape and construction, but care less about some colour imperfections or mistakes. If you want to know exactly what your board looks like before you buy it, these deals are not for you.
What are colour mistakes?
Just before a surfboard gets packed and wrapped to leave the shaping facility, a final inspection is performed. During this inspection the surfboard is scanned meticulously for any imperfections. As the surfboard is being made, the quality and process is monitored constantly. In the final stages the colours and designs are done by hand and sometimes mistakes are made. When a colour mistake is found the board gets labeled as such, wrapped and packed.
What about the quality of the product?
Although, these surfboards have a colour mistake, they still meet the highest constructional demands. So basically you buy a solid premium quality surfboard with a colour mistake. Some mistakes are hardly visible while others are more obvious. Sometimes we get boards in a sample colour design without any mistakes at all. Below you can see an example of this with the final ‘sea tint’ design and a more blueish sample design. These boards still get labeled as a mistake and are sold as such. We always do our best to inform you with representative product photos when we know we’re dealing with a sample design.
Can you send me some pictures of these boards?
All boards are wrapped and packed meticulously and we want to keep them this way. You can probably understand that it is not possible for us to unpack and repack every board upon request. Especially, because sometimes we can’t even find the colour mistake. You do however, get an extra good deal on these surfboards. So if you can live with these colour imperfections, these deals are especially for you.
How do I know if I buy a product with a colour mistake?
We will always let you know which products have a colour mistake. We indicate this clearly in the product photo* and product description. Colour mistakes are the only mistakes we accept. We DO NOT sell any surfboard or hardware with any other kind of mistake.
Do these boards have warranty?
Yes, all of our products are warranted as stated in our Terms and Conditions.
Can I return these boards?
Yes, you can return these boards under our normal return policy found in our Terms and Conditions. Please note, that if you want to return one of these colour mistake labeled surfboards because you don’t like the colour or the mistake, you have to pay the return shipping costs yourself. Surfboards are considered as bulky or large items and are therefore expensive to ship. Always contact us first if you are considering to return a surfboard.
- Construction -> premium quality
- Shape -> premium quality
- Lamination -> premium quality
- Colour and design -> good quality but not premium quality due to (minor) mistakes